Shipping policy
Shipping Policy
Thank you for shopping with Boca Retro! We’re dedicated to delivering your order quickly and safely. Please review our shipping policy below:
📦 Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
🚚 Shipping Rates & Delivery Estimates
We currently ship within the United States only. All Items are shipping in Box, BubbleMailer (depending on size & weight) or in-person drop off (local to Boca Raton).
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Economy | 3–7 business days |
Free on orders $30+ or $5.00 flat rate Controllers are $10 flat rate due to size/weight. Consoles are $20 flat rate due to size/weight. |
Note: Delivery times are estimates and may vary due to carrier delays or peak seasons.
📬 Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
❗ Delays
Shipping delays can occasionally occur due to factors beyond our control (e.g., weather or carrier issues). If your order is significantly delayed, please contact us at bocaretrogames@outlook.com and we’ll be happy to help.
📦 Lost or Damaged Items
If your order arrives damaged or does not arrive within the expected delivery window, please contact us at bocaretrogames@outlook.com within 7 days of the estimated delivery date.